Help

Here are the answers to some frequently asked questions about Rise & Recharge.

  • What’s wrong with prolonged sitting?

    Australian adults now sit for an average of almost nine hours per day. Studies show that people who sit for long periods throughout the day are at higher risk of type 2 diabetes, heart disease, cancer and early death. Even doing regular exercise does not appear to undo the effects of prolonged sitting.

    Our research shows that leaving your chair every 20–30 minutes is good for your health and boosts performance.

  • How will Rise & Recharge help me?

    Rise & Recharge helps you to find a healthier balance between sitting and being active. By using existing technology in your phone, Rise & Recharge tracks the time you spend sitting and allows you to set reminders to get up every 30 minutes.

  • How does Rise & Recharge work?

    The Rise & Recharge display devides your day into 30 minute periods, with a single grey dot representing each. When sufficient movement is achieved (15 steps), the grey dot will change colour. If no movement is detected in a 30 minute period, the dot will remain grey.

    Your aim is to achieve as many coloured dots as you can throughout the day. The more coloured dots you achieve the more stars you will be awarded. See if you can achieve the ultimate 5 star day!

  • Why do some dots appear in different colours?

    Every eight (8) dots you achieve earns you a star. You begin every day with the aim of accumulating purple dots. When you have achieved eight purple dots (8 breaks) the app will award you with a purple star.

    You will then begin accumulating red dots and again once you have achieved eight red dots (16 breaks) you will be awarded a red star. This continues throughout your day as you then strive to achieve an additional eight orange and yellow dots to achieve the orange and yellow stars.

  • How can I track my progress?

    Humans tend to be creatures of habit—repeating similar activities on certain days—so Rise & Recharge records your daily progress and also provides a summary of your results for each month. This provides a simple visual snapshot of your sitting, highlighting which days of the week are better or worse for prolonged sitting. You can look back at specific days of the month and consider how you might be able to reduce any extended bouts of sitting.

    You can view your monthly average by touching the ‘...’ menu button at the bottom of the main screen and then pressing the calendar button.

  • How does Rise & Recharge know when I'm sitting?

    The app identifies movement through a sensor (an accelerometer) built-in to many phones. If your phone does not have an accelerometer, movement can be tracked through an external movement tracking device linked to your phone.

  • How much movement is required to achieve a coloured dot?

    A short walk of around 15 steps is all that is needed.

  • How is my Lifetime Average calculated?

    The ‘Lifetime Average’ that is displayed on the Month Summary page shows the average number of breaks you’ve achieved per day since you downloaded the app. It does not take into account your history prior to installation of the app.

  • How is my Record calculated?

    Your Record shows the highest number of breaks you’ve achieved in any day since you downloaded the app. It does not take into account your history prior to installation of the app.

  • Why is there data appearing in Rise & Recharge from before I downloaded the app?

    Rise & Recharge reads step data from the Health App for iPhones and Google Fit for Android phones.

    Unless you had disabled this tracking on installation, Rise & Recharge is able to read your past step data and display your sitting (sedentary) behaviour for those days. Rise & Recharge does not use this history to calculate your ‘Lifetime Average’ in the ‘Month Summary’ screens.

  • What if I don’t or can’t carry my phone or other movement trackers?

    Although Rise & Recharge works best by tracking movement through your phone or other linked devices, we recognise that not everyone can carry these devices with them all of the time. If you know you moved in a particular period but the movement was not captured in Rise & Recharge, simply add a break by touching the ‘...’ menu button at the bottom of the main screen and then tap ‘+’ button.

  • What if I’m carrying my phone but Rise & Recharge isn't displaying any coloured dots?

    If Rise & Recharge doesn’t display any coloured dots at all, it is possible that the link between Rise & Recharge and the source of your step data is not working.

    Check your iPhone settings
    Open the Health App, and select ‘Sources’.
    Rise & Recharge should appear under the ‘APPS’ heading. Touch on Rise & Recharge and turn the ‘Steps’ slider to ‘on’.

    Check your Android settings
    Check that you have Google Fit installed on your phone and ‘Activity detection’ is turned on.

    Please note: early model iPhones (pre-iPhone 5s) and some Android models do not have a built-in accelerometer so an external motion tracker will be required.

  • Which movement trackers can I use with Rise & Recharge?

    Any movement tracker that is able to share step data with Apple Health or Google Fit will work with Rise & Recharge.

    Not all wearables directly connect with Apple Health or Google Fit, but in many cases your step data can be synced with the use of a third party app. Search the App Store or Google Play for a solution that suits your needs.

  • Can I set a reminder to get up and move?

    Yes. Visit the settings menu to customise when and how often you are reminded to move.

  • I received a reminder just after moving, why?

    Rise & Recharge reads step data from Apple Health or Google Fit. Sometimes there is a slight delay with this data being supplied to Rise & Recharge, but your coloured dots will always be recorded even if you are reminded to get up and move.